Mr. X is a seasoned IT professional and the founder of Computer Diagnostics Guide. He holds a B.S. in Information Technology from Southern New Hampshire University and industry-recognized certifications including CompTIA Security+, Certified Ethical Hacker (2018), and ITIL v3 (2018). With over 30 years of hands-on experience in diagnostics, troubleshooting, and cybersecurity, Mr. X has contributed to major IT initiatives for companies such as PC Revive, GDIT, and Colsa Corporation. He is passionate about translating complex tech concepts into clear, actionable guidance to help everyday users better understand and care for their PCs. His goal is to educate and empower readers—one tip at a time.
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