Effective Date: March 27, 2025
1. Introduction
Welcome to Computer Diagnostics Guide, a part of the TN Computer Medics network. This Privacy Policy explains how we collect, use, and protect your information when you visit https://tncomputermedics.com/diagnostics (“the Site”).
We are committed to respecting your privacy and protecting your personal data in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and U.S. state privacy laws.
2. Who We Are
Business Name: TN Computer Medics
Website: https://tncomputermedics.com/diagnostics
Contact: hello@tncomputermedics.com
3. What Information We Collect
a. Personal Data
We may collect limited personal information when you:
- Fill out a form (e.g., contact or data request)
- Email us directly
- Comment (if enabled)
Types of personal data may include:
- Name
- Email address
- Phone number
- IP address
We do not collect sensitive data such as health or biometric identifiers.
b. Usage Data
When you visit the Site, we automatically collect certain information through analytics tools:
- Browser type and version
- Pages visited
- Time spent on each page
- Referring websites
- Device and connection type
This helps us improve content and website performance.
c. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Understand how visitors use our website
- Remember user preferences
- Enable functionality (e.g., forms, security, accessibility)
You can opt in or out through our cookie banner. Some features may not work properly without consent.
4. Why We Collect Data
We collect data to:
- Operate and maintain the Site
- Improve user experience and educational content
- Respond to inquiries or requests
- Secure the Site from abuse or misuse
- Comply with legal obligations
5. Legal Basis for Processing (GDPR)
For users from the EU/EEA, we process personal data under one of the following legal bases:
- Consent (e.g., analytics cookies)
- Contractual necessity (e.g., contact form replies)
- Legitimate interests (e.g., performance analysis)
- Legal obligations
6. How Long We Keep Your Data
We retain personal and usage data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention is required by law or legitimate interest.
7. Sharing and Disclosure
We do not sell your data.
We may share data with:
- Website hosting providers
- Analytics platforms (e.g., Google Analytics)
- Legal authorities (only if required)
These third parties are contractually bound to protect your data.
8. Your Privacy Rights
Depending on your location, you have rights including:
a. GDPR (EU/EEA and UK)
- Right to access your data
- Right to correction or deletion
- Right to withdraw consent
- Right to object to processing
- Right to data portability
b. CCPA/CPRA (California)
- Right to know what data we collect
- Right to request deletion of personal information
- Right to opt out of personal data sale (we do not sell data)
- Right to non-discrimination
c. Global Privacy Control & Do Not Track
We honor GPC and Do Not Track browser signals where applicable.
To make a request, contact: hello@tncomputermedics.com
9. Children’s Privacy
This Site is intended for users 18 years and older. We do not knowingly collect data from children.
10. Data Security
We implement appropriate security measures to protect your data. However, no method of online transmission is 100% secure.
11. International Transfers
Your data may be stored or processed in the United States or other jurisdictions where privacy laws may differ. We use safeguards like IP anonymization and contractual clauses to protect international data transfers.
12. External Links
We may link to other educational resources. We are not responsible for their privacy practices. Please read their policies separately.
13. Changes to This Policy
We may update this Privacy Policy. The effective date at the top reflects the most recent version. We recommend checking this page periodically.
14. Contact Us
If you have any questions or privacy-related requests, please contact:
📧 hello@tncomputermedics.com